Names and reservations MITEN SANOT Saisinko nimenne? Minkälaisen huoneen haluaisitte varata? Olisiko teillä luottokorttia, jotta voisimme varmentaa varauksenne? Saisinko myös puhelinnumeronne? Katso video (On the phone) - Comfort hotel, St. Albans, good afternoon. How may I help? - Like to book a room for this evening? Yeah, I do have the availability there. And what type of room would you like to book? - Single room? We can do a single room. That'll be at 65 pounds room only… and just for the one night. - Make I take your name, please? - Mrs. S. Jones, thank you. May I take your telephone number as well, please, Mrs. Jones? - That's 01438 716 911. Thank you. I can do a single room for tonight, rate 65, room only. Do you have your credit card handy so that we can guarantee that booking, please? - Thank you, and the expiry date as well? - Thanks very much. Finally, is it a smoking or non-smoking room, Mrs. Jones? - Yeah, we can do a smoker, no problem. - OK. Your reservation number is 13-4-2. Just to confirm that your arrival date is tonight. One single room for one night. - Yeah, that's grand, thanks Mrs. Jones, goodbye.