Assistant: There you are (Hands customer a mat).

Customer: So what are they made of?

Assistant: It's made from paper.

Customer: Paper?!

Assistant: Yes!

Customer: So can you wash them?

Assistant: Yes, you can, with a mild soap and soft brush.

Customer: So I can't put them in the washing machine?

Assistant: No. No, sorry. No, but you can iron it, so it will keep it's shape.

Customer: Oh, that's good. So, they'll keep their shape for a while?

Assistant: Yes.

Customer: Mm…That's good.

Assistant: And, the care instructions are in the package.

Customer: Okay. Brilliant.